Our Quality Standards & Food Safety

At ETTE TEA COMPANY, we believe that true luxury is found in the integrity of the process. As a boutique tea atelier based in Singapore, we operate at the intersection of artisanal blending and industrial precision. Our commitment to our customers is backed by world-class certifications and rigorous local oversight.

ISO 22000:2018 Certification

We are proud to operate a facility that is ISO 22000:2018 certified. This International Standard represents the gold standard for Food Safety Management Systems (FSMS).

Our adherence to ISO 22000 ensures:

• Total Traceability: Every ingredient in your blend is tracked from its origin to your tea caddy.

• Systematic Risk Management: We utilize a preventive approach to food safety, identifying and controlling hazards before they can affect our products.

• Operational Excellence: Our blending and repacking processes are audited to meet international expectations for safety and quality.

SFA Grade A Licensed Facility

Locally, our facility is licensed and monitored by the Singapore Food Agency (SFA). We are honored to maintain a Grade A rating—the highest hygiene classification awarded in Singapore.

This rating reflects our uncompromising stance on:

• Pristine Production Environments: Maintaining a manufacturing zone that exceeds local hygiene requirements.

• Rigorous Quality Control: Every batch of tea is inspected and handled by trained personnel dedicated to safety.

• Facility Integrity: Our manufacturing site is designed for efficiency and cleanliness, ensuring that every tin of ETTE TEA is as safe as it is flavorful.